International
Seafreight
BusyBee Removals is an international moving company providing a door to door service with full destination services. This includes export forwarding, documentation, clearing, offloading, unwrapping & setting up of furniture in your new home and removal of debris. We have over 90 accredited and approved Agents worldwide who will look after your every need and help you to settle in your new environment.
There are 3 ways to send your seafreight – FCL (Full Container Load or an exclusive use of a container), Groupage (Part Load or shared use of container with other transferees) and an LCL (Part Load which is placed in a crate and sent by consolidators in a shared container). An FCL is sent immediately where as an LCL is sent by consolidators as soon as they fill the container. A Groupage takes the longest to get to destination as it can only be sent when there is enough cargo for that destination to fill a container…but is always the most economical option. Groupages are only available to popular destinations.
We make use of 3 different size containers – (1) a 20 foot or 6 metre container with a 30 cubic metre capacity, (2) a 40 foot container or 12 metre container with a 60 cubic metre capacity and (3) a 40 foot ‘high cube’ container which is the same as the 12 metre container but is taller, with a 75 cubic metre capacity.
Every non-carton item in the household will be wrapped in Cushion Kraft (bubble plastic with a brown paper coating) and loaded in the container, using every space to ensure a tight load, very much like a jigsaw puzzle. The tighter and more compact the load, the less chance of damage. Inventories are written with each item numbered and tagged. A copy of this inventory will be given to you at the end of the packing process. We can either load the container directly at your home or bring the consignment back to our warehouse to load the container at a later stage, if for instance your loading date does not coincide with the stack dates of the booked vessel.
We help South Africans to relocate to the following most popular countries:
- Australia
- New Zealand
- Canada
- United Kingdom
- United States of America
Airfreight
We provide a door to door service with full destination services. This includes export forwarding, documentation, clearing, offloading, unwrapping & setting up of furniture in your new home and removal of debris. We have over 90 accredited and approved Agents worldwide who will look after your every need and help you to settle in your new environment.
Airfreights are normally packed in cardboard containers which are commonly known as airfreight modules. The modules come in different sizes as Cargo planes are different and can only accommodate what can fit into their cargo hold. Your airfreight might therefore be placed in several modules, depending on how big your airfreight is. Airlines work on volumetric weight, meaning that they will choose whichever is greater – the volume or the actual weight. It is therefore crucial to only send non-heavy items.
Besides the carton packing, every non-carton item in the household will be wrapped in Cushion Kraft (bubble plastic with a brown paper coating) and loaded in the airfreight module, using every space to ensure a tight load, very much like a jigsaw puzzle. Inventories are written with each item numbered and tagged. A copy of this inventory will be given to you at the end of the packing process. Once packed, the airfreight will be brought back to our warehouse to be placed in the airfreight modules, strapped and then plastic wrapped to seal the module against rain and moisture. The modules are then taken to the airport to be airfreighted.
Customs Clearance
Moving overseas is not easy. Whether you are moving to Australia, New Zealand, Canada, UK or anywhere else in the world, we have an Agency network that will take care of all your needs at destination. This is normally where you need the most help. Customs Clearance can sometimes be a frustrating and daunting task as every country has different rules and regulations. We will provide you with all the documents and the information you need for your particular destination to help you make informed decisions. We will assist you in completing all the customs documents required for clearance out of South Africa and for customs formalities at the destination you will be relocating to.
Information on what you can take and what is best to leave will also be provided. It is advisable to get one of our consultants to come out to your home to do a proper assessment and to give you professional advice. Please call us to make an appointment.
Insurance
We work with the human element and not withstanding the systems and training we have in place, we do from time to time have service failures occurring. In the household goods transportation industry, the goods that we transport always far exceed the value of the revenue derived from the transport. Due to this fact, all removals companies have to offer insurance as an additional option to their clients. No removals company can guarantee or take on the financial implications of the very expensive cargo that is being carried without an insurance company’s involvement. All moving companies limit their liability and this risk needs to be transferred to either an insurance company or the client themselves. In the event of clients not taking out the insurance offered, they are deemed to be self insured or in many cases having taken out their own insurance via their own brokers.
We offer an All Risk, Marine policy which will cover you against damage and loss in transit and with an extension, if you would like us to store the consignment. You will be required to complete a valued inventory, insuring for replacement value at your overseas destination. An Insurance Certificate will be issued and given to you before the move commences. Should you in the unlikely event of damage or loss have to claim, your claim will be handled directly by our Insurance Brokers with our assistance. The conditions of insurance and the insurance rates pertaining to your move will be covered when we provide you with a quote.
Packing & Materials
We provide professional packing & wrapping services. Our packing crews are professionally trained in the packing of all fragile and household items. From carton packing to specialised wrapping in Cushion Kraft (bubble plastic with a brown paper coating) for all non-carton items and wood crating of art works, television sets, marble/glass tops and pianos. The materials used are of the highest standards and consist of double wallboard cartons for your crockery, ornaments and books as well as your linen & curtains. We make use of white paper and tissue paper for the wrapping of items and can provide polystyrene chips for more delicate items.
Storage
If you are not ready to ship or airfreight your consignment, we can store your items in our warehouse until you are ready. Alternatively we can store your goods at destination. Storing overseas is more expensive but you have the flexibilty then to have your consignment delivered immediately, instead of waiting months for the consignment to arrive (in the case of sea shipments).
Our state-of-the-art storage facilities are purpose built and equipped with the most modern storage equipment. Household goods are stored in stackable 3D pallets or vaults. This palletized storage system ensures more security in that it prevents pilferage, is dust free and prevents damage to the consignment. Our facilities are also equipped with fire fighting equipment, burglar alarms and 24 hour patrolled security. So, you can rest assured that your entire life’s possessions is being well looked after.
Pet & Car Travel
We can arrange professional pet travel through certified and approved pet travel agencies. Relocating pets overseas can be a highly emotional and a costly exercise. Depending on the destination (mainly Australia and New Zealand), pets might have to be quarantined for extended periods. All pets have to be vaccinated against Rabies at least 30 days before a Health Certificate can be issued by a State Vetenarian. Conditions and requirements for different countries apply. Please speak to our consultants, they will give you all the information you need, arrange a door to door quotation and book a pet relocation service for you.
Cars, Motorbikes, Boats, Caravans and even airplanes can be moved in sea freight containers. Depending on the size of your household goods, vehicles can also be co-loaded in the same container. Import regulations and import duties for vehicles can be prohibitive. Speak to one of our consultants, they will give you all the information you need to make an informed decision.
